Shipping Policy

Order Processing

All orders are processed and shipped within 24 hours after payment confirmation, excluding weekends and public holidays.

Estimated Delivery Times

• European Union (EU): 3–5 business days
• International Orders: 1–3 weeks

Delivery times are estimates and may vary depending on customs procedures, carrier operations, weather conditions, and other unforeseen circumstances.

Tracking Information

Once your order has been shipped, you will receive tracking information via email.

Customs and Duties

International customers may be responsible for customs duties, import taxes, or additional fees imposed by their local authorities. These charges are the responsibility of the customer.

Shipping Delays

OCLE SHOP is not responsible for delays caused by shipping carriers, customs clearance procedures, weather conditions, or incorrect shipping information provided by the customer.

Contact

For shipping-related inquiries, please contact:

OCLE SHOP

Via Gruccia 23/G, AR 52027, Italy

Email: oclesrls@gmail.com